Shipping policy

 

Shipping Policy:

Thank you for choosing Lucy Chic Bliss! This Shipping Policy outlines important information regarding the shipment of your orders. Please read this policy carefully to understand our shipping practices.

  1. Order Processing Time: a. We strive to process and fulfill orders promptly. Orders to USA are typically processed within 5-7 business days, excluding weekends and holidays. Orders supported to International countries are typically processed 1-2 weeks excluding weekends and holidays. b. Please note that during peak seasons or promotional periods, order processing times may be slightly longer.

  2. Shipping Methods and Carriers: a. We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders. b. The available shipping methods and carriers will be displayed during the checkout process. You can choose the option that best suits your needs.

  3. Shipping Destinations: a. We currently offer shipping all our products to United States. There are chosen products that we can ship internationally. Please ensure that your shipping address is within our specified shipping destinations.

  4. Shipping Rates: a. Shipping rates are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process. b. We may offer free shipping promotions or discounts on qualifying orders. Any such promotions will be clearly communicated on our website.

  5. Order Tracking: a. Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your shipment.

  6. Delivery Time: a. Delivery times vary depending on the shipping method chosen and the destination of your order. Estimated delivery times will be provided during the checkout process. b. Please note that delivery times are approximate and may be subject to unforeseen delays due to factors beyond our control, such as weather conditions or customs processing.

  7. International Shipping: a. For international orders, please be aware that customs duties, taxes, or import fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.

  8. Incorrect Shipping Information: a. It is your responsibility to provide accurate and complete shipping information at the time of checkout. We cannot be held responsible for delayed or undeliverable orders due to incorrect addresses provided by the customer.

  9. Lost or Damaged Packages: a. While we take utmost care to ensure proper packaging and secure delivery, we cannot be held responsible for lost or damaged packages during transit. However, if you encounter any issues, please contact our customer support, and we will assist you in resolving the matter to the best of our abilities.

If you have any further questions or need assistance regarding shipping, please don't hesitate to contact our customer support team at info@lucy-chicbliss.com. We are here to help!

Note: This Shipping Policy is subject to change without prior notice. Please review the policy periodically for any updates or modifications.